WHEN WILL YOU SHIP MY ITEMS?

  • All orders are subject to a handling period before shipment, usually 2 - 3 business days.
  • Most orders leave the warehouse within 3-5 business days after receipt of payment.
  • You will then receive notification of both processing and shipment. In many instances, we are shipping from our warehouses in either the Asia. the general arrival time is 7-30 days.
  • Orders may be canceled if they have not been processed and shipped. After they have been processed they may not be canceled.
  • Please make sure to provide the correct shipping address. Mr koala can not be held responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will be responsible for any additional shipping fees incurred to ship to the correct address.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

  • For logistical reasons, items will sometimes be sent in separate packages. Please keep this in mind when receiving deliveries. If you have any other questions, please contact us.

HOW DO YOU DETERMINE YOUR "COMPARED TO" PRICES?

  • We get these prices from our wholesalers or from competitor analysis.

DO YOU SELL WHOLESALE?

  • Email us for details